Yes! For every AU order over $39. For orders under $39 we share the cost and ask for a nominal fee of $4.95.Delivery to New Zealand is free over $75, and $15 for orders under $75.International shipping is free for orders over $95, and $25 for all oth

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Yes! For every AU order over $39. \n\nFor orders under $39 we share the cost and ask for a nominal fee of $4.95.\n\nDelivery to New Zealand is free over $75, and $15 for orders under $75.\n\nInternational shipping is free for orders over $95, and $25 for all other orders.\n\nRead more on our [Shipping page].&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Yes! For every AU order over $39.&#xA0;</span><br><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Yes! For every AU order over $39. \n\nFor orders under $39 we share the cost and ask for a nominal fee of $4.95.\n\nDelivery to New Zealand is free over $75, and $15 for orders under $75.\n\nInternational shipping is free for orders over $95, and $25 for all other orders.\n\nRead more on our [Shipping page].&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><br>For orders under $39 we share the cost and ask for a nominal fee of $4.95.<br><br>Delivery to New Zealand is free over $75, and $15 for orders under $75.<br><br>International shipping is free for orders over $95, and $25 for all other orders.</span></p><p><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Yes! For every AU order over $39. \n\nFor orders under $39 we share the cost and ask for a nominal fee of $4.95.\n\nDelivery to New Zealand is free over $75, and $15 for orders under $75.\n\nInternational shipping is free for orders over $95, and $25 for all other orders.\n\nRead more on our [Shipping page].&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Read more on our&#xA0;</span><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Yes! For every AU order over $39. \n\nFor orders under $39 we share the cost and ask for a nominal fee of $4.95.\n\nDelivery to New Zealand is free over $75, and $15 for orders under $75.\n\nInternational shipping is free for orders over $95, and $25 for all other orders.\n\nRead more on our [Shipping page].&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><a href="https://www.bio-first.com.au/pages/fast-shipping-natural-remedies"><u>Shipping page.</u></a></span></p>

Do you offer free shipping?

At time of dispatch, an email will be sent either from us or our shipping partner with your tracking information.We work closely with our shipping partner to minimise the potential impact of delays through customs for our international customers. How

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;At time of dispatch, an email will be sent either from us or our shipping partner with your tracking information.\n\nWe work closely with our shipping partner to minimise the potential impact of delays through customs for our international customers. However packages do sometimes get held up.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">At time of dispatch, an email will be sent either from us or our shipping partner with your tracking information.<br><br>We work closely with our shipping partner to minimise the potential impact of delays through customs for our international customers. However packages do sometimes get held up.</span> </p>

How do I track my order?

The simple answer is YES.Our Results Guarantee means you have nothing to lose, and everything to gain.“No matter how long you’ve been looking for a solution, don’t give up until you’ve tried us” - Dr. JudeGetting help should be easyDr. Jude, PhD in N

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:27,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:104}&#xEE10;{&quot;1&quot;:106,&quot;2&quot;:{&quot;6&quot;:1}}&#xEE10;{&quot;1&quot;:198}&#xEE10;{&quot;1&quot;:211,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:238}&#xEE10;{&quot;1&quot;:897,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:909}&#xEE10;{&quot;1&quot;:1152,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1158}&#xEE10;{&quot;1&quot;:1358,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1375}&#xEE10;{&quot;1&quot;:1619,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1638}" data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;The simple answer is YES.\n\nOur Results Guarantee means you have nothing to lose, and everything to gain.\n\n&#x201C;No matter how long you&#x2019;ve been looking for a solution, don&#x2019;t give up until you&#x2019;ve tried us&#x201D; - Dr. Jude\n\nGetting help should be easy\n\nDr. Jude, PhD in Natural Medicine, has spent a lifetime caring for people, and we began Bio-First quite simply to help a greater number of people with her world-first, genuine natural remedies. We&#x2019;re truly honoured and humbled by everyone who gives us a try, and want to make it as easy as possible for you to get the care you need.\n\nWe also know how daunting it can be to buy online, and how exhausted you may feel to start again with yet another &#x201C;magic&#x201D; solution. \n\nThat&#x2019;s why we offer you the chance to try our remedies and if you don&#x2019;t see the results you want, easily return your remedy for a full refund - or exchange for a more suitable product.\n\n \n\nWhy 60 days?\n\nFor some results are instant and for others, it takes a little more time. We encourage you to give it a good go. We&#x2019;re here to help along the way too, with application tips and synergistic approaches to your care to maximise the benefits.\n\n\nTerms:\n\nTry any remedy for up to 60 days and if you&#x2019;re not satisfied with the results, return the remedy for a full refund (minus shipping fee, if applicable) or exchange for a more suitable alternative.\n\n\nOnline purchases:\nPlease email your request for a refund or exchange to hello@bio-first.com, including the following information:\n- Order number\n- Item(s) to return\n- Reason for return (we really value your opinion and any feedback that might help us improve)\n\nIn store purchases:\nPlease return your remedy to the store where the purchase was made.\nAll refund requests must be within sixty (60) days of the date your credit or debit card was charged.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">The simple answer is YES.<br><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">Our Results Guarantee means you have nothing to lose, and everything to gain.</span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br><br></span><span style="font-size:10pt;font-family:Arial;font-style:italic;">&#x201C;No matter how long you&#x2019;ve been looking for a solution, don&#x2019;t give up until you&#x2019;ve tried us&#x201D;</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;- Dr. Jude<br><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">Getting help should be easy</span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br><br>Dr. Jude, PhD in Natural Medicine, has spent a lifetime caring for people, and we began Bio-First quite simply to help a greater number of people with her world-first, genuine natural remedies. We&#x2019;re truly honoured and humbled by everyone who gives us a try, and want to make it as easy as possible for you to get the care you need.<br><br>We also know how daunting it can be to buy online, and how exhausted you may feel to start again with yet another &#x201C;magic&#x201D; solution.&#xA0;<br><br>That&#x2019;s why we offer you the chance to try our remedies and if you don&#x2019;t see the results you want, easily return your remedy for a full refund - or exchange for a more suitable product.<br><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">Why 60 days?</span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br><br>For some results are instant and for others, it takes a little more time. We encourage you to give it a good go. We&#x2019;re here to help along the way too, with application tips and synergistic approaches to your care to maximise the benefits.<br><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">Terms:</span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br><br>Try any remedy for up to 60 days and if you&#x2019;re not satisfied with the results, return the remedy for a full refund (minus shipping fee, if applicable) or exchange for a more suitable alternative.<br><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">Online purchases:</span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br>Please email your request for a refund or exchange to </span></span><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:27,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:104}&#xEE10;{&quot;1&quot;:106,&quot;2&quot;:{&quot;6&quot;:1}}&#xEE10;{&quot;1&quot;:198}&#xEE10;{&quot;1&quot;:211,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:238}&#xEE10;{&quot;1&quot;:897,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:909}&#xEE10;{&quot;1&quot;:1152,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1158}&#xEE10;{&quot;1&quot;:1358,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1375}&#xEE10;{&quot;1&quot;:1619,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1638}" data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;The simple answer is YES.\n\nOur Results Guarantee means you have nothing to lose, and everything to gain.\n\n&#x201C;No matter how long you&#x2019;ve been looking for a solution, don&#x2019;t give up until you&#x2019;ve tried us&#x201D; - Dr. Jude\n\nGetting help should be easy\n\nDr. Jude, PhD in Natural Medicine, has spent a lifetime caring for people, and we began Bio-First quite simply to help a greater number of people with her world-first, genuine natural remedies. We&#x2019;re truly honoured and humbled by everyone who gives us a try, and want to make it as easy as possible for you to get the care you need.\n\nWe also know how daunting it can be to buy online, and how exhausted you may feel to start again with yet another &#x201C;magic&#x201D; solution. \n\nThat&#x2019;s why we offer you the chance to try our remedies and if you don&#x2019;t see the results you want, easily return your remedy for a full refund - or exchange for a more suitable product.\n\n \n\nWhy 60 days?\n\nFor some results are instant and for others, it takes a little more time. We encourage you to give it a good go. We&#x2019;re here to help along the way too, with application tips and synergistic approaches to your care to maximise the benefits.\n\n\nTerms:\n\nTry any remedy for up to 60 days and if you&#x2019;re not satisfied with the results, return the remedy for a full refund (minus shipping fee, if applicable) or exchange for a more suitable alternative.\n\n\nOnline purchases:\nPlease email your request for a refund or exchange to hello@bio-first.com, including the following information:\n- Order number\n- Item(s) to return\n- Reason for return (we really value your opinion and any feedback that might help us improve)\n\nIn store purchases:\nPlease return your remedy to the store where the purchase was made.\nAll refund requests must be within sixty (60) days of the date your credit or debit card was charged.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;"><a href="mailto:hello@bio-first.com">hello@bio-first.com</a></span></span><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:27,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:104}&#xEE10;{&quot;1&quot;:106,&quot;2&quot;:{&quot;6&quot;:1}}&#xEE10;{&quot;1&quot;:198}&#xEE10;{&quot;1&quot;:211,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:238}&#xEE10;{&quot;1&quot;:897,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:909}&#xEE10;{&quot;1&quot;:1152,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1158}&#xEE10;{&quot;1&quot;:1358,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1375}&#xEE10;{&quot;1&quot;:1619,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:1638}" data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;The simple answer is YES.\n\nOur Results Guarantee means you have nothing to lose, and everything to gain.\n\n&#x201C;No matter how long you&#x2019;ve been looking for a solution, don&#x2019;t give up until you&#x2019;ve tried us&#x201D; - Dr. Jude\n\nGetting help should be easy\n\nDr. Jude, PhD in Natural Medicine, has spent a lifetime caring for people, and we began Bio-First quite simply to help a greater number of people with her world-first, genuine natural remedies. We&#x2019;re truly honoured and humbled by everyone who gives us a try, and want to make it as easy as possible for you to get the care you need.\n\nWe also know how daunting it can be to buy online, and how exhausted you may feel to start again with yet another &#x201C;magic&#x201D; solution. \n\nThat&#x2019;s why we offer you the chance to try our remedies and if you don&#x2019;t see the results you want, easily return your remedy for a full refund - or exchange for a more suitable product.\n\n \n\nWhy 60 days?\n\nFor some results are instant and for others, it takes a little more time. We encourage you to give it a good go. We&#x2019;re here to help along the way too, with application tips and synergistic approaches to your care to maximise the benefits.\n\n\nTerms:\n\nTry any remedy for up to 60 days and if you&#x2019;re not satisfied with the results, return the remedy for a full refund (minus shipping fee, if applicable) or exchange for a more suitable alternative.\n\n\nOnline purchases:\nPlease email your request for a refund or exchange to hello@bio-first.com, including the following information:\n- Order number\n- Item(s) to return\n- Reason for return (we really value your opinion and any feedback that might help us improve)\n\nIn store purchases:\nPlease return your remedy to the store where the purchase was made.\nAll refund requests must be within sixty (60) days of the date your credit or debit card was charged.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">, including the following information:<br>- Order number<br>- Item(s) to return<br>- Reason for return (we really value your opinion and any feedback that might help us improve)<br><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">In store purchases:</span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br>Please return your remedy to the store where the purchase was made.<br>All refund requests must be within sixty (60) days of the date your credit or debit card was charged.</span></span> </p>

Can I get a refund or exchange?

Refunds will be processed once the refund process has been completed.Refunds are processed back to the method of payment used when placing your original order.Third party refunds (eg Paypal, Apple Pay etc) can be instantaneous, while credit card refu

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Refunds will be processed once the refund process has been completed.\n\nRefunds are processed back to the method of payment used when placing your original order.\n\nThird party refunds (eg Paypal, Apple Pay etc) can be&#xA0;instantaneous, while credit card refunds can take up to 2 weeks from processing to be visible on your credit card statement, depending on your financial institution. Once processed, you will receive an email notification.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Refunds will be processed once the refund process has been completed.<br><br>Refunds are processed back to the method of payment used when placing your original order.<br><br>Third party refunds (eg Paypal, Apple Pay etc) can be&#xA0;instantaneous, while credit card refunds can take up to 2 weeks from processing to be visible on your credit card statement, depending on your financial institution. Once processed, you will receive an email notification.</span> </p>

When can I expect my refund?

If there's a will, there's a way. We ship from NSW, Australia and will make every reasonable attempt to ship to you, wherever in the world you might be.  For all international shipping, the cost is born by you, the customer and we make sure that we a

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If there&apos;s a will, there&apos;s a way. We ship from NSW, Australia and will make every reasonable attempt to ship to you, wherever in the world you might be.\r\n\r\nFor all international shipping, the cost is born by you, the customer and we make sure that we are passing on only the shipping cost, at a discount if possible.\r\n\r\nWe can ship to PO Boxes and Parcel Lockers.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">If there&apos;s a will, there&apos;s a way. We ship from NSW, Australia and will make every reasonable attempt to ship to you, wherever in the world you might be.&#xA0;<br>&#xA0;<br>For all international shipping, the cost is born by you, the customer and we make sure that we are passing on only the shipping cost, at a discount if possible.&#xA0;<br>&#xA0;<br>We can ship to PO Boxes and Parcel Lockers.</span> </p>

Do you ship to my area and/or PO Boxes?

We partner with Australia Post for all deliveries. The service changes depending on which Postage Option you've chosen. Read our Shipping Policy for more.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We partner with Australia Post for all deliveries. The service changes depending on which Postage Option you&apos;ve chosen.\n\nRead our [Shipping Policy] for more.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">We partner with Australia Post for all deliveries. The service changes depending on which Postage Option you&apos;ve chosen.</span></p><p><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We partner with Australia Post for all deliveries. The service changes depending on which Postage Option you&apos;ve chosen.\n\nRead our [Shipping Policy] for more.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Read our </span><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We partner with Australia Post for all deliveries. The service changes depending on which Postage Option you&apos;ve chosen.\n\nRead our [Shipping Policy] for more.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><a href="https://www.bio-first.com.au/pages/fast-shipping-natural-remedies"><u>Shipping Policy</u></a></span><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We partner with Australia Post for all deliveries. The service changes depending on which Postage Option you&apos;ve chosen.\n\nRead our [Shipping Policy] for more.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"> for more.</span> </p>

How is my order shipped?

At the time of dispatch, we will send you a shipping confirmation email that includes your tracking information.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;At the time of dispatch, we will send you a shipping confirmation email that includes your tracking information.\r\n\r&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">At the time of dispatch, we will send you a shipping confirmation email that includes your tracking information.&#xA0;<br></span> </p>

How will I know my order has shipped?

Shipping in Australia takes anywhere from 1-6 business days*.Shipping international typically takes anywhere from 4-15 business days*. * Delivery estimates exclude warehouse processing times (normally 1-2 days). Delivery estimates are not guaranteed.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Shipping in Australia takes anywhere from 1-6 business days*.\n\nShipping international typically takes anywhere from 4-15 business days*. \n\n* Delivery estimates exclude warehouse processing times (normally 1-2 days). Delivery estimates are not guaranteed.\n&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Shipping in Australia takes anywhere from 1-6 business days*.<br><br>Shipping international typically takes anywhere from 4-15 business days*.&#xA0;<br><br>* Delivery estimates exclude warehouse processing times (normally 1-2 days). Delivery estimates are not guaranteed.<br></span> </p>

When can I expect my order to arrive?

If you order is shipping to an incorrect address, please urgently email us at hello@bio-first.com and we'll do our best to change the destination before the package ships. We cannot guarantee that we will be able to do this though and you might have

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you order is shipping to an incorrect address, please urgently email us at hello@biodenovo.com and we&apos;ll do our best to change the destination before the package ships. We cannot guarantee that we will be able to do this though and you might have to redirect it through the tracking link provided.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">If you order is shipping to an incorrect address, please urgently email us at <a href="mailto:hello@bio-first.com">hello@bio-first.com</a> and we&apos;ll do our best to change the destination before the package ships. We cannot guarantee that we will be able to do this though and you might have to redirect it through the tracking link provided.</span></p>

How can I edit my shipping address?

We aim to soften the cost of shipping where possible and provide free or heavily discounted and fixed rate shipping based on what our shipping provider charges us. Be aware that international packages can be subject to additional duties and customs f

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We aim to soften the cost of shipping where possible and provide free or heavily discounted and fixed rate shipping based on what our shipping provider charges us.&#xA0;\n\nBe aware that international packages can be subject to additional duties and customs fees which are not calculated at check out. Bio-First has no control over these fees and will not assume responsibility.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">We aim to soften the cost of shipping where possible and provide free or heavily discounted and fixed rate shipping based on what our shipping provider charges us.&#xA0;<br><br>Be aware that international packages can be subject to additional duties and customs fees which are not calculated at check out. Bio-First has no control over these fees and will not assume responsibility.</span> </p>

How are your shipping cost determined?

Carriers and tracking information isn't always foolproof - it is not uncommon for a shipment to experience some delays when carriers are overwhelmed or for a carrier to mark an order delivered and not have it arrive until the next day.We apologise fo

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Carriers and tracking information isn&apos;t always foolproof - it is not uncommon for a shipment to experience some delays when carriers are overwhelmed or for a carrier to mark an order delivered and not have it arrive until the next day.\n\nWe apologise for any trouble this may cause and if your order still hasn&apos;t arrived 48 hours after it was estimated and/or marked delivered there are 2 options available to you:\n\nFirst, reach out to the carrier and ask for proof of delivery.\nSecond, email us at hello@bio-first.com and we&apos;ll look into it.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Carriers and tracking information isn&apos;t always foolproof - it is not uncommon for a shipment to experience some delays when carriers are overwhelmed or for a carrier to mark an order delivered and not have it arrive until the next day.<br><br>We apologise for any trouble this may cause and if your order still hasn&apos;t arrived 48 hours after it was estimated and/or marked delivered there are 2 options available to you:<br><br>First, reach out to the carrier and ask for proof of delivery.<br>Second, email us at </span><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Carriers and tracking information isn&apos;t always foolproof - it is not uncommon for a shipment to experience some delays when carriers are overwhelmed or for a carrier to mark an order delivered and not have it arrive until the next day.\n\nWe apologise for any trouble this may cause and if your order still hasn&apos;t arrived 48 hours after it was estimated and/or marked delivered there are 2 options available to you:\n\nFirst, reach out to the carrier and ask for proof of delivery.\nSecond, email us at hello@bio-first.com and we&apos;ll look into it.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><a href="https://www.bio-first.com.au/pages/fast-shipping-natural-remedies">hello@bio-first.com</a></span><span data-sheets-userformat="{&quot;2&quot;:959,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Carriers and tracking information isn&apos;t always foolproof - it is not uncommon for a shipment to experience some delays when carriers are overwhelmed or for a carrier to mark an order delivered and not have it arrive until the next day.\n\nWe apologise for any trouble this may cause and if your order still hasn&apos;t arrived 48 hours after it was estimated and/or marked delivered there are 2 options available to you:\n\nFirst, reach out to the carrier and ask for proof of delivery.\nSecond, email us at hello@bio-first.com and we&apos;ll look into it.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"> and we&apos;ll look into it.</span> </p>

My tracking says that my order was 'delivered' but I never received it. What now?

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Shipping & Returns